This year we took the title of Personal Lines Broker of the Year at the British Claims Awards on the 19th November 2020. This is the third time in as many years that we have has won this high-profile award. The British Claims Awards ceremony was held online with the winners announced on a video link. The judging panel commented on our passion for our customer base and how our company’s understanding puts it ahead of its competitors.
Bipin Thaker, our Financial Director said: “Our thanks go to our brilliant team on this achievement. We are delighted that their hard work throughout this difficult year has been recognised. Our staff implemented and adapted to home working quickly with the onset of the pandemic, meaning we have been able to continue to provide the customer service that people expect from us. Our communication lines remain as strong as ever so our clients can rest assured knowing that we are here to help when they need us most.”
British Claims Awards panel judge, Christian Lindley, a director at Kindertons’ said: “Our winner came out on top in a highly competitive category. Ultimately SEIB showed why it is a leader in its niche area of focus.”
Here at SEIB, we are able to boast of our very high customer satisfaction score and our company is renowned for its performance in niche insurance markets. As well as being specialists in Horse Insurance, we have a longstanding commitment to the funeral, specialist motor and property sectors. Our company can be described as market leaders in association and charity insurance and have close relationships with trusted organisations such as The British Horse Society, World Horse Welfare and Redwings. We currently insure the bulk of large equestrian organisations, charities and groups within the industry.
Putting something back is embedded in the culture of SEIB. Alongside supporting our staff through insurance qualifications and many other development initiatives, we also sponsor several employees to help them in reaching their equestrian goals. Our team also do a huge amount for local and national charities and back in March this year, we swiftly moved our annual charity awards online to ensure that the £50,500 we intended to grant to good causes – as decided by SEIB customers - went seamlessly ahead. Here at SEIB, we support a vast number of grass roots equestrian competitions including the longstanding and hugely popular SEIB Search for a Star series which has given many amateur riders opportunities they could only otherwise dream about.
About SEIB
SEIB have been operating for over 50 years, specialising in horse insurance, funeral director insurance and commercial business insurance. If you have any concerns over your business insurance, please contact our team on 01708 850000, or email info@seib.co.uk